FAQ

1. How does it work?
As the host, your only responsibilities are setting up tables and chairs and providing plates and utensils. We take care of the rest, bringing our hibachi grill and a skilled chef to your location. Your guests can customize their meals to suit their tastes. Every meal includes a side salad, hibachi vegetables, fried rice, sake, and two protein options of choice.

2. How much does your service cost?
Our service starts at $60 per adult and $30 per child, with a $600 minimum. All fees are included except for gratuity and a travel fee if the distance exceeds 20 miles. A suggested gratuity is 20% of the total bill.

Payments can be made via cash, Venmo, or Zelle. Some events require a deposit (please contact our booking manager for details), and full payment is due on the event day.

3. Do you provide tables and chairs?
Yes! For an additional $20 per person, we offer a complete table setup that includes tables, chairs, linens, plates, utensils, napkins, and setup/breakdown services.

For setup ideas, check out our Instagram @HibachiExperience to see how other customers have arranged their events!

4. Do you cook indoors?
We are available for both outdoor and indoor cooking. For indoor events, we recommend that the chef cook outside if space allows, but we can set up indoors as well. If indoors, please turn off fire alarms and ensure there are no sprinklers in the cooking area. The area should be near a window or door for ventilation.

5. When will the chef arrive?
Our chef will arrive promptly at the scheduled time. Setup is quick and efficient, taking only a few minutes.

6. Do you cook with nuts or sesame products?
No, our food does not contain nuts or sesame products. Please inform us in advance of any other allergies to ensure we accommodate your guests' needs.

7. Can you accommodate gluten-free diets?
Yes, we offer gluten-free options upon request, including gluten-free soy sauce and teriyaki sauce.

8. What dietary restrictions can you accommodate?
We can accommodate a range of dietary preferences, including Vegan, Vegetarian, Keto, Gluten-Free, Dairy-Free, Halal, and Kosher. Please let us know your specific needs.

9. What if someone doesn’t eat meat?
We offer tofu as an alternative protein for Vegetarian and Vegan guests at no extra charge. These guests will also receive additional servings of vegetables, salad, and fried rice.

10. How can I make a reservation?
All reservations can be made through our website at www.HibachiExperience.com.

11. What are the terms for giveaway winners?
Winners of our free party giveaways can book events on select days, specifically from Sunday to Thursday.